Review Process

This chart shows the typical path of a file during the review process, from application to final decision.

Step-by-step process

1

Apply for Review

Submit an application to the Review Board within 30 days.

2

Intake

The Review Board will confirm in writing when your application for review has been properly filed.

3

Case Manager

A case manager will be assigned to guide you through the review process. The case manager will be your sole point of contact throughout the review.

4

Record Request

Your case manager requests records from the college and shares them with all parties.

5

Make Submissions

Complainants and applicants for licensing have the opportunity to explain their case and submit additional information.

6

Ask the Review Board to Admit Additional Information

A party who wants the Review Board to consider new information must fill out the appropriate form and send it to their case manager and copy the other parties.

7

Written Review

  • A Review Board member (Panel Chair) will be assigned to conduct a written review of your application.
  • In a complaint disposition review, the Panel Chair will look at how the investigation of your complaint was handled, and whether the registrar made a reasonable disposition of your complaint.
  • In a licensing decision review, the Panel Chair will look at whether the licensing decision was reasonable.
  • The Panel Chair may require additional information or submissions. If so, the case manager will let you know.

8

Decision

  • The Panel Chair will make an order either confirming the complaint disposition or licensing decision review, or sending the matter back to the college committee.
  • A decision, providing reasons for the order, will be provided to the parties.
  • The review board’s decision will be anonymized and published on the CanLII website.